RETURNS & REFUNDS POLICY
LAST UPDATED: 07/15/2026
AT TABETHA RAE PHOTOGRAPHY, WE ARE COMMITTED TO PROVIDING A LUXURY BOUDOIR EXPERIENCE THAT LEAVES EVERY CLIENT FEELING CONFIDENT, EMPOWERED, AND CELEBRATED. BECAUSE OUR PRODUCTS ARE CUSTOM-DESIGNED AND CREATED SPECIFICALLY FOR EACH CLIENT, ALL SALES ARE FINAL. PLEASE REVIEW THE FOLLOWING POLICY CAREFULLY.
REFUND POLICY
SESSION FEES: SESSION FEES ARE NON-REFUNDABLE AND NON-TRANSFERABLE ONCE PAID. YOUR SESSION FEE RESERVES YOUR SESSION DATE AND COVERS THE TIME, PLANNING, PREPARATION, AND EXPERTISE REQUIRED TO CREATE YOUR PERSONALIZED BOUDOIR EXPERIENCE.
PREPAYMENT PLANS: PAYMENTS MADE TOWARD COLLECTIONS OR PRODUCTS ARE NON-REFUNDABLE. HOWEVER, ELIGIBLE PREPAYMENTS MAY BE APPLIED TOWARD A RESCHEDULED SESSION IN ACCORDANCE WITH THE TERMS OF YOUR SIGNED CONTRACT. PLEASE REFER TO YOUR CONTRACT FOR COMPLETE RESCHEDULING DETAILS.
MISSED APPOINTMENTS: IF YOU FAIL TO ATTEND YOUR SCHEDULED SESSION WITHOUT PRIOR NOTICE, ALL PAYMENTS MADE WILL BE FORFEITED. ANY REQUEST TO RESCHEDULE IS SUBJECT TO THE TERMS OF YOUR SIGNED CONTRACT.
RETURNS & EXCHANGES
CUSTOM PRODUCTS: ALL ALBUMS, WALL ART, PRINTS, DIGITAL IMAGES, AND OTHER CUSTOM PRODUCTS ARE FINAL SALE. BECAUSE EACH PRODUCT IS CUSTOM-MADE TO YOUR SPECIFICATIONS, WE CANNOT ACCEPT RETURNS, EXCHANGES, OR ISSUE REFUNDS ONCE AN ORDER HAS BEEN PLACED.
DEFECTIVE OR DAMAGED PRODUCTS: IF YOUR ORDER ARRIVES DAMAGED OR CONTAINS A MANUFACTURING DEFECT, PLEASE CONTACT US WITHIN SEVEN (7) DAYS OF DELIVERY. WE WILL WORK WITH YOU TO REPLACE THE ITEM OR RESOLVE THE ISSUE AS QUICKLY AS POSSIBLE.
SALES AGREEMENT: BY SIGNING YOUR FINAL SALES AGREEMENT FOLLOWING YOUR ORDERING APPOINTMENT, YOU ACKNOWLEDGE AND AGREE THAT:
YOU HAVE PERSONALLY SELECTED AND APPROVED ALL IMAGES, PRODUCTS, AND DESIGN CHOICES DURING YOUR IN-PERSON OR VIRTUAL ORDERING APPOINTMENT.
ALL PURCHASES ARE FINAL, AND NO CHANGES, CANCELLATIONS, OR REFUNDS WILL BE PROVIDED AFTER YOUR ORDER HAS BEEN APPROVED.
DIGITAL IMAGES ARE CONSIDERED DELIVERED ONCE THE DOWNLOAD LINK HAS BEEN SENT TO YOU OR A USB DRIVE HAS BEEN PROVIDED, WHICHEVER APPLIES.